6 Reasons to Consider Hiring a Professional Answering Service
If you run or own a business, you know how important appearing professional on the phone is to your company and bottom line. It has been estimated that about 61% of all American consumers say they prefer to get customer service over the phone. Nearly 55% say that they are willing to pay more for good customer service. The problem with bad customer service is that people are much more likely to complain about bad service they receive than to talk about good customer service they get. Because people do judge a business by the way they are treated on the phone, many businesses hire professional answering service to manage their incoming calls. A call handling service can deal with your calls efficiently and effectively. When you hire a live…