13Jul 2018 by Computer Crash

Hotel Property Management Software Packages Provide a Long List of Benefits

Frontdesk software, Great customer service, Hotel management solutions
The local mail carrier had good intentions. When she met you at the mailbox, however, she handed you a stack of envelope and letters that were not yours. In hind sight, you wish you had not said anything, but the second that she gave you the neighbor's mail, you explained the stack belonged to someone else. She tried to cover her tracks by handing you another set of items. These too were wrong. On the third try, however, she was able to hand deliver the right set of bills and correspondence that belonged to you. Even though the mail carrier had good intentions, she was simply too busy to know that she was connecting the right face with the right postal customer. Mail carriers, however, are not the only ones…
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02Oct 2017 by Computer Crash

How Did Your Last Hotel Stay Go?

Best hotel management software, Hotel management solutions, Hotel management systems
Vacations are meant to be relaxing. They are supposed to be a time of enjoying days away from work and away from the responsibilities of the busy lives that we lead. When hotel problems occur, then, guests hope that solutions can be found as quickly as possible. From rooms that are not clean to air conditioners that are not working, hotel customers need to know that their concerns will be taken seriously and that they will be remedied in a timely and respectful manner. In an effort to reach this goal, a growing number of hotels find that the best way they can provide great customer service is to make sure that staff is well trained. And while part of this training happens on site with managers and staff members,…
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